What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at Reserve Hearing we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

4.4 out of 5 Stars based on 325 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

The the appointment was good no issues. Picked up my refurbished hearing aids all went well.

Reviewer Profile Photo Joseph Novak, on Google

I didn't have to wait at all, very nice receptionist, Dr. was amazing and very helpful. I'm so go lead I found this place for my hearing aids💙recommend Reserve Hearing to anyone who needs hearing aids💛

Reviewer Profile Photo Lydia, on Google

Everyone was friendly, professional. The appointment was informative, including getting my ears cleaned, which helps. The support staff did a very good job cleaning and installing my aids. The new earpieces work much better than the ones I was using.

Reviewer Profile Photo Alen Bowman, on Google

Was referred to this office by my insurance and honestly didn't like the fact that I couldn't choose my audiologist. I couldn't have been more pleased with my first visit! The minute we walked in the door everyone made us feel welcome. Chris was phenomenal, honest, straight-forward, witty and knowledgeable....

Reviewer Profile Photo Mary Masters, on Google

I was very happy with the professionalism and knowledge of the audiologist. She really knows 'her stuff'. My hearing aides are perfect. Very pleased with entire experience.

Reviewer Profile Photo J. DeSantis, on Google

Today, July 1, 2025, we had a perfect experience with Cindy the audiologist. She was patient, attentive, informative and even funny as she helped repair a pair of older hearing aides and help my dad with a new purchase of hearing aides. He has a profound hearing loss from his...

Reviewer Profile Photo Margie Koerwitz, on Google

Anyone who has not visited reserve hearing center to check on your hearing, I highly recommend it. Knowledgeable, friendly, courteous, people who treat you like you’re part of the family. My name is Mike Z and I will again come to this organization. next time I am in need of...

Reviewer Profile Photo Mike Zemla, on Google

Very friendly front desk receptionist. The audiologist Vanessa was friendly and efficient. Told me about the issues and procedures. Fast service and solved my issue where there is a small piece of soap in my ear tunnel. She also cleared my other ear’s dirt. Which was a bonus. Finally she...

Reviewer Profile Photo George Hwang, on Google

Ì recently went to Reserve Hearing Center for my one month check to see how I was doing with my Hearing aides. Dr Vanessa ask about my experiences and actually was able to make some adjustments to make the experience even better. This place is great!!!.

Reviewer Profile Photo Rick Dohy, on Google

Christopher Whitten is efficient and professional he was patient with my elderly mother when showing her how to put on and take care of her new hearing aids.

Reviewer Profile Photo Felicia Mccallum, on Google

Great experience! Staff is very helpful and friendly. I got my first pair of hearing aids 3 years ago and the experience was the same as this time. Chris the audiologist is very knowledgeable and always takes his time to make sure he explains everything. Spends a lot of time...

Reviewer Profile Photo Diane E Kingerski Scheutzow, on Google

You all made our day!!! Everyone we met and worked with were attentive, kind and certainly knew their stuff. Being present to watch up close how much this all meant to my 92yr mom was incredible!! She walked in so frustrated with her ability to hear and left overjoyed and...

Reviewer Profile Photo MJ Lehman, on Google

Wonderful experience at this location. Brittany at the front desk was so patient with me and answered all of my questions. Very friendly staff and Miss Vanessa made my first experience positive. I look forward to going back and would highly recommend to anyone in need of hearing aids.

Reviewer Profile Photo Bill Bob, on Google

Wonderful experience at this location. Brittany at the front desk was so patient with me and answered all of my questions. Very friendly staff and Miss Vanessa made my first experience positive. I look forward to going back and would highly recommend to anyone in need of hearing aids.

Reviewer Profile Photo Bill Bob, on Google

Took our mom here thinking her hearing aids no longer worked. Christopher cleaned them and they worked very well. He did some diagnostics and explained everything. He was personable, knowledgeable, and we ordered rechargeable hearing aids for mom which he recommended at no extra cost (insurance covered). The whole experience...

Reviewer Profile Photo Beverly Vidra, on Google

AWESOME staff! They Eplained everything step by step and results of my test, and when my earning aids will arrive! Very friendly and polite staff! I'm looking forward to receive my hearing aids. .. I've received my hearing aids! Brittany & Mr. Fox are AMAZING! They both are very polite,...

Reviewer Profile Photo Mary Beth Alleman, on Google

Patient for approximately three years. Always receive great service which meets my expectations. I'm giving a 4 star rating since it is extremely difficult to receive a call back, voice mail is often full. Recently having problem with one hearing aide not functioning, my original appointment which was schedule 30...

Reviewer Profile Photo Linda Alexander, on Google

The initial visit was great. Can’t wait to get the hearing aids. The staff are all nice. Great explanation of the process. I got right in, they schedule to leave room for questions etc. Super experience.

Reviewer Profile Photo R. Dabb, on Google

The initial visit was great. Can’t wait to get the hearing aids. The staff are all nice. Great explanation of the process. I got right in, they schedule to leave room for questions etc. Super experience.

Reviewer Profile Photo R. Dabb, on Google

Dr Chris is really great with my 88 year old mother. He is very laid back and very patient. Highly recommend this place!

Reviewer Profile Photo Abby E, on Google