What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at Reserve Hearing we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

4.5 out of 5 Stars based on 306 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Maria did a wonderful job for me today. She not only cleaned my hearing aids, but she retrained me on using all of the programs. Then she printed out instructions so that I would remember them. Great visit.

Reviewer Profile Photo Donna Jackson, on Google

So far working with Christopher the Audiologist in Bedford has been a very good experience, he was very helpful and kind, much better than our meeting with the Audiologist in Middleburgh Hts named Alex who only cared about making money for himself!!

Reviewer Profile Photo Bonnie Spiro, on Google

Christopher Whitten is efficient and professional he was patient with my elderly mother when showing her how to put on and take care of her new hearing aids.

Reviewer Profile Photo Felicia Mccallum, on Google

AWESOME staff! They Eplained everything step by step and results of my test, and when my earning aids will arrive! Very friendly and polite staff! I'm looking forward to receive my hearing aids. .. I've received my hearing aids! Brittany & Mr. Fox are AMAZING! They both are very polite,...

Reviewer Profile Photo Mary Beth Alleman, on Google

Ì recently went to Reserve Hearing Center for my one month check to see how I was doing with my Hearing aides. Dr Vanessa ask about my experiences and actually was able to make some adjustments to make the experience even better. This place is great!!!.

Reviewer Profile Photo Rick Dohy, on Google

Vanessa is wonderful.... Helped me pick the proper hearing aids and made sure they were comfortable. My hearing is so much better and I'm a lot happier.

Reviewer Profile Photo James Novak, on Google

They are great people. Always kind and take time with customers 😉. And good setting up your appointments. They are Great 👍.

Reviewer Profile Photo Lynn Johnson, on Google

Dr Whitten is spectacular, I needed a hearing exam done right away for school it was extremely last minute and he got me in right away. Great Doctor I would recommend a friend in a heartbeat!

Reviewer Profile Photo Heather McCue, on Google

I purchased custom Tunz headphones from Dr Whitten. These things are awesome! The service that was provided was top notch. I’m recommending him to anyone who needs hearing services.

Reviewer Profile Photo Murphy Dickason, on Google

What a pleasant experience going to Reserve Hearing Center. Our need was promptly evaluated and the service was performed quickly and professionally. I would highly recommend this business for all your hearing related needs.

Reviewer Profile Photo Robert Schaefer, on Google

Reserve Hearing has been the best hearing Center that I've ever been to. The they accept my insurance, the cost is reasonable, they're very friendly and Chris the owner and his staff really care about your needs. I would highly recommend them.

Reviewer Profile Photo Mary C, on Google

Went in to pick up my Mom's new hearing aids & wound up getting MY ears checked. I got the thorough exam & I ordered a pair for myself. Chris, the owner, is great. So patient, kind & professional, I'm so glad I've found him & Reserve Hearing Center!!

Reviewer Profile Photo Laura Michaels, on Google

The staff at Reserve Hearing are a phenomenal group. From being warmly greeted at the front desk to the service is exceptional. I highly recommend them for all hearing related matters. Samantha is "THE BEST". Thank you Christopher for always being available.

Reviewer Profile Photo Vel Scott, on Google

Very pleased with the service we received.Very very pleased.Will use this service for all our hearing aid needs?

Reviewer Profile Photo SharonLoving, on Google

You all made our day!!! Everyone we met and worked with were attentive, kind and certainly knew their stuff. Being present to watch up close how much this all meant to my 92yr mom was incredible!! She walked in so frustrated with her ability to hear and left overjoyed and...

Reviewer Profile Photo MJ Lehman, on Google

Very friendly. Very professional. Makes your visit stress free. I would recommend them to everyone who needs help with their hearin5.

Reviewer Profile Photo Betty P, on Google

Dr Chris is really great with my 88 year old mother. He is very laid back and very patient. Highly recommend this place!

Reviewer Profile Photo Abby E, on Google

Dr Chris is really great with my 88 year old mother. He is very laid back and very patient. Highly recommend this place!

Reviewer Profile Photo Abby E, on Google