What to Expect

We provide personalized hearing care to all individuals to determine whether they have hearing loss or if they may be in need of hearing aid solutions. Your appointment with a hearing care professional will involve a hearing screening and an expert consultation to discuss the evaluation results. Your dedicated hearing professional will discuss your hearing health, help you understand what degree of hearing loss may exist for you, and discuss possible treatment solutions.

Below is what you may typically expect at your hearing appointment:

Hearing Screening

Your hearing care professional will examine and test your ears with the latest standard-of-care methods and technology. Test results will be illustrated and presented on a graph, known as an audiogram. Your hearing professional will review your audiogram results with you, as well as explain the cause of your hearing concerns, the type of hearing loss, and the level of hearing loss, if any exists.

Lifestyle Discussion

This step in the consultation is extremely crucial for your hearing professional to understanding you and your lifestyle. Although they will learn a lot from your audiogram results, no two people with similar hearing test results are the same. Expect your hearing care professional to ask several hearing related questions, as well as questions that pertain to your lifestyle wants and needs. You’ll be asked about the places and listening environments you frequent in order to determine what range of sound settings and technological features fit your lifestyle.

Hearing Aid Options

Your hearing professional will show you the hearing aids that are designed for your level of hearing loss and lifestyle, as well as your preferences for size and color. They will be able to determine what style of hearing aid may be more appropriate for you – a standard hearing aid (a Receiver-in-Canal or Behind-the-Ear) or a custom hearing aid (one that is modeled off of the anatomy of your ear canal). They may also demonstrate the hearing aid’s capabilities.

Budget Discussion

Your hearing professional will help you determine which hearing aids are appropriate for you based on the features that meet your lifestyle wants and needs. The cost of hearing aids will vary depending on the specific model and features, and how effective it is in various noise environments. You’ll also discuss insurance and financing options, if applicable.


Hearing tests should be performed annually. Here at Reserve Hearing we know that hearing is such a critical aspect of your everyday life – including your career, relationships, physical and mental health, and more — so it’s important to be proactive, thorough, and treat any hearing loss before it turns into something bigger. Call us to schedule your hearing test and consultation today!

Patient Reviews

Read a Few of Our Google Reviews

4.5 out of 5 Stars based on 284 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Enjoyed my 1st time w/Chris! Professional, knowledgeable & very pleasant!

Reviewer Profile Photo d MooreWalker, on Google

So far working with Christopher the Audiologist in Bedford has been a very good experience, he was very helpful and kind, much better than our meeting with the Audiologist in Middleburgh Hts named Alex who only cared about making money for himself!!

Reviewer Profile Photo Bonnie Spiro, on Google

It was a great experience. He was very knowledgeable. Explained everything to me. Looking forward to the hearing aid.

Reviewer Profile Photo Stephen Rusicka, on Google

Took our mom here thinking her hearing aids no longer worked. Christopher cleaned them and they worked very well. He did some diagnostics and explained everything. He was personable, knowledgeable, and we ordered rechargeable hearing aids for mom which he recommended at no extra cost (insurance covered). The whole experience...

Reviewer Profile Photo Beverly Vidra, on Google

I was fitted for my hearing aids with Vanessa. Vanessa was very knowledgeable did not mind answering any questions I had for the HA. My appointment went very fast and efficient I would recommend over and over.

Reviewer Profile Photo Rayshaunda Jackson, on Google

AWESOME staff! They Eplained everything step by step and results of my test, and when my earning aids will arrive! Very friendly and polite staff! I'm looking forward to receive my hearing aids. .. I've received my hearing aids! Brittany & Mr. Fox are AMAZING! They both are very polite,...

Reviewer Profile Photo Mary Beth Alleman, on Google

It is a very positive atmosphere. I appreciate the help the doctor gave me. He made sure I understood all aspects of my hearing aids. Doctor Frank "Pete" Fox was patience, kind and very knowledgeable.

Reviewer Profile Photo Kelly Schaar, on Google

I had a great experience at Reserve Hearing Center. Rey in the office is very helpful and efficient. Dr. Vanessa is patient and took enough time to explain the hearing aides and how they will help me.

Reviewer Profile Photo Rick Dohy, on Google

I purchased custom Tunz headphones from Dr Whitten. These things are awesome! The service that was provided was top notch. I’m recommending him to anyone who needs hearing services.

Reviewer Profile Photo murphy, on Google

We have always been very pleased with service and concern we have gotten from Chris.

Reviewer Profile Photo Jean L Babb, on Google

What a pleasant experience going to Reserve Hearing Center. Our need was promptly evaluated and the service was performed quickly and professionally. I would highly recommend this business for all your hearing related needs.

Reviewer Profile Photo Robert Schaefer, on Google

Patient for approximately three years. Always receive great service which meets my expectations. I'm giving a 4 star rating since it is extremely difficult to receive a call back, voice mail is often full. Recently having problem with one hearing aide not functioning, my original appointment which was schedule 30...

Reviewer Profile Photo Linda Alexander, on Google

I am grateful for Reserve Hearing Center and especially for Dr Christopher Whitten. A year ago hearing aids were intimidating to me but with Dr Whitten’s patience, knowledge and clear instruction, I was able to hear! Dr Whitten is caring and takes pride to help those with hearing loss. He...

Reviewer Profile Photo Marlene Ashcraft, on Google

Went in to pick up my Mom's new hearing aids & wound up getting MY ears checked. I got the thorough exam & I ordered a pair for myself. Chris, the owner, is great. So patient, kind & professional, I'm so glad I've found him & Reserve Hearing Center!!

Reviewer Profile Photo Laura Michaels, on Google

Great customer service and support. I love the Reserve Hearing Center a nice place to help with your hearing needs.

Reviewer Profile Photo Tamika Beard, on Google

Had problem with being notified they had moved from old location. Had appointment and seemed to not have it on file. Drove long distance for appointment to learn didn't. Finally got hold of main office in Strongsville. Told to go to new location. They made special arrangements and I was...

Reviewer Profile Photo William Tucker, on Google

Reserve Hearing has been the best hearing Center that I've ever been to. The they accept my insurance, the cost is reasonable, they're very friendly and Chris the owner and his staff really care about your needs. I would highly recommend them.

Reviewer Profile Photo Mary C, on Google

I received excellent care and service from Reserve. Will recommend them.

Reviewer Profile Photo Tim Riley, on Google

The audiologist was great. He really helped with my hearing aids. Helped me understand how things work with technology. (Thank God)

Reviewer Profile Photo Bridget McCabe-Dixon, on Google

My Mom recently passed away and I called to see if her (nearly new) hearing aids could be reprogrammed for a woman at church. The answer was yes, and when we appeared for our appointment, the staff was SO lovely. Not just helpful, but adept. The lady who received Mom's...

Reviewer Profile Photo Shari Allwood, on Google

Took my mother to Reserve Hearing Center in Mentor. The service was excellent! The provider was very thorough. Explained the test results in great detail, and gave us recommendations on what type of hearing aid would help with her type of loss. They worked with my mothers insurance, and allowed...

Reviewer Profile Photo murphy, on Google

Valerie was exceptional in hearing my issues and addressing them. Loved the sort turnaround

Reviewer Profile Photo Tracie Stoner, on Google

I was very happy with the whole experience with Christopher, when having to go with hearing aids. He spent alot of time explaining everything and always asked if I had any questions. I have tinnitus ,and he also explained all the possible ways to help relieve some of the ringing...

Reviewer Profile Photo Bonnie Spiro, on Google

No waiting my hearing aids were finally taken care of they stay in my ears! I will recommend them very highly...thank you!

Reviewer Profile Photo Diann Crawford, on Google

I highly recommend Reserve Hearing Center! I went to the Stow office. It was easy to find, the staff was kind and very professional! Have recommend them to my friends!

Reviewer Profile Photo Lauraine VanOss, on Google