Our Staff

Christopher Whitten, Au.D., CCC-A

Audiologist

Dr. Whitten, owner of Reserve Hearing is a certified member of the American Speech-Language-Hearing Association (ASHA), and a Fellow in the American Academy of Audiology (FAAA). Bringing people back into the conversations, and reconnecting them with friends and family though better hearing is what gives meaning to Dr. Whitten’s work.

He’s happy to be back in Northeast Ohio, where he grew up watching his father deliver better hearing for many years. A local advocate for improving the lives of seniors in the Stow area, Dr. Whitten delivers meal on wheels over his lunch hour. He also spends one week a year in Mexico on humanitarian missions bringing health care to people in need.

Pete, Au.D.

Audiologist

Pete has been an audiologist since 1983 and has had a varied career. He has been in privatepractices, worked with ENT’s, been a field audiologist for the manufacturing state of the industry and even worked as an industrial audiologist. Pete is very excited to be a member of the Reserve Hearing Center.

Austin, Au.D.

Audiologist

Austin has received his Undergraduate and Doctorate degrees from the University of Akron. He has recently completed his 4th year extern program at the Orlando VA Hospital. His hobbies include working out, playing video games with friends, and playing with his mini schnauzer.

Valerie Lingro

Valerie is based out of the Brook Park Office. Valerie is originally from Maple Heights and has over 25 years of experience in Human Resources and Benefits Administration. Valerie enjoys spending time outdoors exploring, gardening and playing with her dog Max. She is an avid crocheter and has been known to frequent antique malls and estate sales. Valerie has a propensity for history and is always ready to travel. 

Cindy Lanning

Cindy works in several locations. Mayfield, Mentor and Ashtabula. Cindy has been working as an Audiologist in Northeast Ohio for 29 years. She has a passion for working with pediatrics and helping people hear in the school systems. She is directly responsible for helping thousands of students further their academic careers. Cindy claims to have a natural green thumb and in her free time she enjoys gardening and tending to her award winning flowers. She is also very involved in her church community and is a valued member of the Reserve Hearing team.  

Julie Czerny

Operations Supervisor

Julie is based out of our Stow location. She graduated from Crestwood High School in 2019. When not at work, she can often be found hiking, listening to music, or spending time with her german shepherds. Julie has been with the Reserve Hearing Center since 2022.

Brittany, PCC

Patient Care Coordinator

Brittany graduated from Strongsville High School in 2008. She attended Tri-c and Brookhaven college in Texas. One of her biggest achievements is her two girls who are 3 and 8 years old. She’s a super fan of Harry Potter and was sorted in Gryffindor house.

Lauren, PCC

Patient Care Coordinator

Lauren is based out of the Stow office. Originally from Richfield, she now makes her home inRavenna where she balances her professional responsibilities with her full time role as a devoted mom to her two year old, Ellie. Lauren has a diverse professional background that ranges from time in academia, government and politics, and various roles in the medical field. In her spare time, Lauren enjoys taking Ellie on excursions, spending time with family, learning how to cook, and listening to audiobooks.

Lisa Weatherholt

Billing

Lisa is based out of the Brook Park office working as our biller. Lisa is a proud graduate of Lake Catholic High School and has earned a MA Degree from Sanford brown. Due to her deep Cleveland roots, she’s a little known pierogi expert. She has two wonderful daughters and loves spending time with her family as well as her dog Zeus. Lisa has been in the industry for 5 years and with the Reserve Hearing Team since 2020.

Patient Reviews

Read a Few of Our Google Reviews

4.3 out of 5 Stars based on 146 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Completely satisfied with the professional service I received.

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Mark Torma, on Google

I had a wonderful experience w Dr Whitten. I work long hrs at work and I was late for my apt. Dr Whitten stayed late in his office and waited for me. He gave me a thorough ear exam w excellent clean equipments. And explained the different functions of the...

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Margaret Wong, on Google

Maria did a wonderful job for me today. She not only cleaned my hearing aids, but she retrained me on using all of the programs. Then she printed out instructions so that I would remember them. Great visit.

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Donna Jackson, on Google

Very informal and easygoing visit. All questions and options were discussed and was very impressed with the overall experience with no negatives.

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John Petrolla, on Google

So far working with Christopher the Audiologist in Bedford has been a very good experience, he was very helpful and kind, much better than our meeting with the Audiologist in Middleburgh Hts named Alex who only cared about making money for himself!!

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Bonnie Spiro, on Google

They were so gracious to my 92 year old mother. Extremely patient and kind. I was supported concerning my apprehensive concerning cost and supported in every way. It was a marvelous experience!

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Debbie Hartshorn, on Google

The audiologist, Pete, was very helpful. He changed the small piece that covers the hearing instrument (the part that enters the ear) because he said that the one I had was too small. He was friendly and told me to return with any problems. The receptionist (Lisa?) was very friendly...

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kosmo kramer, on Google

AWESOME staff! They Eplained everything step by step and results of my test, and when my earning aids will arrive! Very friendly and polite staff! I'm looking forward to receive my hearing aids. ..

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Mary Beth Alleman, on Google

I purchased custom Tunz headphones from Dr Whitten. These things are awesome! The service that was provided was top notch. I’m recommending him to anyone who needs hearing services.

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murphy dickason, on Google

What a pleasant experience going to Reserve Hearing Center. Our need was promptly evaluated and the service was performed quickly and professionally. I would highly recommend this business for all your hearing related needs.

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Robert Schaefer, on Google

always friendly and helpful, with satisfying service

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JON HUNTER, on Google

We have always been very pleased with service and concern we have gotten from Chris.

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Jean Babb, on Google

Dr. Cindy explains everything about my hearing aid and the receptionist is very helpful

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Teresa Hester, on Google

They did a great job, I’m very happy with the new hearing aids.

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Robert Kinkopf, on Google

The staff at Reserve Hearing are a phenomenal group. From being warmly greeted at the front desk to the service is exceptional. I highly recommend them for all hearing related matters.

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Vel Scott, on Google

Cindy Lanning was very knowledgeable and worked with me to understand my hearing aids. Although I don’t understand why you stopped sending extra domes and wax filters. You previously did and I inquired and the Audiologist said she asked for them but they weren’t sent to her. I am loving...

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Marilyn Hassink, on Google

My Mom recently passed away and I called to see if her (nearly new) hearing aids could be reprogrammed for a woman at church. The answer was yes, and when we appeared for our appointment, the staff was SO lovely. Not just helpful, but adept. The lady who received Mom's...

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Shari Allwood, on Google

Took my mother to Reserve Hearing Center in Mentor. The service was excellent! The provider was very thorough. Explained the test results in great detail, and gave us recommendations on what type of hearing aid would help with her type of loss. They worked with my mothers insurance, and allowed...

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murphy dickason, on Google

Everything went smooth and pleased to be getting my new rechargable hearing aids.

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David Bolden, on Google

I received excellent care and service from Reserve. Will recommend them.

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Tim Riley, on Google

I've had very good experiences with this organization in both their Stow and Mayfield offices. I couldn't be more pleased with my hearing aid and the staff have always been knowledgeable professional and courteous.

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John, on Google

iiv'e been a patient of both Chris and Dave Witten for over 25 yrs and in my opinion they are the best in the business !!!!

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Carl, on Google

Dr Chris is really great with my 88 year old mother. He is very laid back and very patient. Highly recommend this place!

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Abby E, on Google

The initial visit was great. Can’t wait to get the hearing aids. The staff are all nice. Great explanation of the process. I got right in, they schedule to leave room for questions etc. Super experience.

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R. Dabb, on Google

Dr Chris is really great with my 88 year old mother. He is very laid back and very patient. Highly recommend this place!

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Abby E, on Google