Our Staff

Christopher Whitten, Au.D., CCC-A


Dr. Whitten, owner of Reserve Hearing is a certified member of the American Speech-Language-Hearing Association (ASHA), and a Fellow in the American Academy of Audiology (FAAA). Bringing people back into the conversations, and reconnecting them with friends and family though better hearing is what gives meaning to Dr. Whitten’s work.

He’s happy to be back in Northeast Ohio, where he grew up watching his father deliver better hearing for many years. A local advocate for improving the lives of seniors in the Stow area, Dr. Whitten delivers meal on wheels over his lunch hour. He also spends one week a year in Mexico on humanitarian missions bringing health care to people in need.

Pete, Au.D.


Pete has been an audiologist since 1983 and has had a varied career. He has been in privatepractices, worked with ENT’s, been a field audiologist for the manufacturing state of the industry and even worked as an industrial audiologist. Pete is very excited to be a member of the Reserve Hearing Center.

Valerie Lingro

Valerie is based out of the Brook Park Office. Valerie is originally from Maple Heights and has over 25 years of experience in Human Resources and Benefits Administration. Valerie enjoys spending time outdoors exploring, gardening and playing with her dog Max. She is an avid crocheter and has been known to frequent antique malls and estate sales. Valerie has a propensity for history and is always ready to travel. 

Cindy Lanning

Cindy works in several locations. Mayfield, Mentor and Ashtabula. Cindy has been working as an Audiologist in Northeast Ohio for 29 years. She has a passion for working with pediatrics and helping people hear in the school systems. She is directly responsible for helping thousands of students further their academic careers. Cindy claims to have a natural green thumb and in her free time she enjoys gardening and tending to her award winning flowers. She is also very involved in her church community and is a valued member of the Reserve Hearing team.  

Julie Czerny

Operations Supervisor

Julie is based out of our Stow location. She graduated from Crestwood High School in 2019. When not at work, she can often be found hiking, listening to music, or spending time with her german shepherds. Julie has been with the Reserve Hearing Center since 2022.

Brittany, PCC

Patient Care Coordinator

Brittany graduated from Strongsville High School in 2008. She attended Tri-c and Brookhaven college in Texas. One of her biggest achievements is her two girls who are 3 and 8 years old. She’s a super fan of Harry Potter and was sorted in Gryffindor house.

Lisa Weatherholt


Lisa is based out of the Brook Park office working as our biller. Lisa is a proud graduate of Lake Catholic High School and has earned a MA Degree from Sanford brown. Due to her deep Cleveland roots, she’s a little known pierogi expert. She has two wonderful daughters and loves spending time with her family as well as her dog Zeus. Lisa has been in the industry for 5 years and with the Reserve Hearing Team since 2020.

Patient Reviews

Read a Few of Our Google Reviews

4.3 out of 5 Stars based on 163 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Maria did a wonderful job for me today. She not only cleaned my hearing aids, but she retrained me on using all of the programs. Then she printed out instructions so that I would remember them. Great visit.

Reviewer Profile Photo

Donna Jackson, on Google

I have been a patient for over 3 hears and have gotten two hearing aides from them. The support and exams I have received have been excellent. I highly recommend you consider them.

Reviewer Profile Photo

Jeff & Mary Ann X, on Google

Very informal and easygoing visit. All questions and options were discussed and was very impressed with the overall experience with no negatives.

Reviewer Profile Photo

John Petrolla, on Google

So far working with Christopher the Audiologist in Bedford has been a very good experience, he was very helpful and kind, much better than our meeting with the Audiologist in Middleburgh Hts named Alex who only cared about making money for himself!!

Reviewer Profile Photo

Bonnie Spiro, on Google

They were so gracious to my 92 year old mother. Extremely patient and kind. I was supported concerning my apprehensive concerning cost and supported in every way. It was a marvelous experience!

Reviewer Profile Photo

Debbie Hartshorn, on Google

The audiologist, Pete, was very helpful. He changed the small piece that covers the hearing instrument (the part that enters the ear) because he said that the one I had was too small. He was friendly and told me to return with any problems. The receptionist (Lisa?) was very friendly...

Reviewer Profile Photo

kosmo kramer, on Google

Everyone was so kind and caring. Very knowledgeable. I had a disturbing phone call before I went into the office and they just help me relax and was patient and kind with me.

Reviewer Profile Photo

Joann Hatten, on Google

AWESOME staff! They Eplained everything step by step and results of my test, and when my earning aids will arrive! Very friendly and polite staff! I'm looking forward to receive my hearing aids. .. I've received my hearing aids! Brittany & Mr. Fox are AMAZING! They both are very polite,...

Reviewer Profile Photo

Mary Beth Alleman, on Google

I purchased custom Tunz headphones from Dr Whitten. These things are awesome! The service that was provided was top notch. I’m recommending him to anyone who needs hearing services.

Reviewer Profile Photo

murphy, on Google

What a pleasant experience going to Reserve Hearing Center. Our need was promptly evaluated and the service was performed quickly and professionally. I would highly recommend this business for all your hearing related needs.

Reviewer Profile Photo

Robert Schaefer, on Google

We have always been very pleased with service and concern we have gotten from Chris.

Reviewer Profile Photo

Jean Babb, on Google

Patient for approximately three years. Always receive great service which meets my expectations. I'm giving a 4 star rating since it is extremely difficult to receive a call back, voice mail is often full. Recently having problem with one hearing aide not functioning, my original appointment which was schedule 30...

Reviewer Profile Photo

Linda Alexander, on Google

I recently had a follow-up visit at the new Mayfield Village location.  Unfortunately, Cindy was not back in the office yet.  I feel like I did not receive the same attentive, quality service that she provides.  She's really good and normally checks my ears and cleans out wax as needed...

Reviewer Profile Photo

Carol S, on Google

Cindy Lanning was very knowledgeable and worked with me to understand my hearing aids. Although I don’t understand why you stopped sending extra domes and wax filters. You previously did and I inquired and the Audiologist said she asked for them but they weren’t sent to her. I am loving...

Reviewer Profile Photo

Marilyn Hassink, on Google

The ladies at the Reserve Hearing Center were in the process of moving and were getting ready to lock the doors. My 93 year old mother was waiting in the car and I had brought her hearing aids in for cleaning. Sam and Valerie took care of me with an...

Reviewer Profile Photo

BB Matthews, on Google

I am grateful for Reserve Hearing Center and especially for Dr Christopher Whitten. A year ago hearing aids were intimidating to me but with Dr Whitten’s patience, knowledge and clear instruction, I was able to hear! Dr Whitten is caring and takes pride to help those with hearing loss. He...

Reviewer Profile Photo

Marlene Ashcraft, on Google

Went in to pick up my Mom's new hearing aids & wound up getting MY ears checked. I got the thorough exam & I ordered a pair for myself. Chris, the owner, is great. So patient, kind & professional, I'm so glad I've found him & Reserve Hearing Center!!

Reviewer Profile Photo

Laura Michaels, on Google

Everything went smooth and pleased to be getting my new rechargable hearing aids.

Reviewer Profile Photo

David Bolden, on Google

My Mom recently passed away and I called to see if her (nearly new) hearing aids could be reprogrammed for a woman at church. The answer was yes, and when we appeared for our appointment, the staff was SO lovely. Not just helpful, but adept. The lady who received Mom's...

Reviewer Profile Photo

Shari Allwood, on Google

I received excellent care and service from Reserve. Will recommend them.

Reviewer Profile Photo

Tim Riley, on Google

Took my mother to Reserve Hearing Center in Mentor. The service was excellent! The provider was very thorough. Explained the test results in great detail, and gave us recommendations on what type of hearing aid would help with her type of loss. They worked with my mothers insurance, and allowed...

Reviewer Profile Photo

murphy, on Google

I've had very good experiences with this organization in both their Stow and Mayfield offices. I couldn't be more pleased with my hearing aid and the staff have always been knowledgeable professional and courteous.

Reviewer Profile Photo

John, on Google

iiv'e been a patient of both Chris and Dave Witten for over 25 yrs and in my opinion they are the best in the business !!!!

Reviewer Profile Photo

Carl, on Google

I was having a problem with the auditorium setting whistling. Saw Chris today and he was very pleasant and fixed the problem.

Reviewer Profile Photo

Darlene Thomason, on Google

Dr Chris is really great with my 88 year old mother. He is very laid back and very patient. Highly recommend this place!

Reviewer Profile Photo

Abby E, on Google