Our Services

Hearing Loss Services

Make a Difference in Your Hearing!
Here’s How We Can Help

Comprehensive hearing evaluations and hearing tests for adults and school-aged children

We will start with a hearing consultation to establish your general health and hearing history. Then we will thoroughly examine both of your ears to see if there are any obstructions that could be affecting your hearing. Once that assessment is complete we will test your hearing with the latest standard-of-care methods and newest technology to precisely determine the degree and type of hearing loss you have. Once we have completed this quick and effortless test, your results will be illustrated in a detailed audiogram which we will review with you.

Full line of hearing aids, specializing in digital hearing aid technology including assistive listening devices

After we complete your hearing evaluation and determine the degree of hearing loss we will have a simple lifestyle discussion with you. By learning about the places you like to go and things you like to do, we can better determine what hearing aid will work for your individual needs. We will use all this information to give you a personalized demonstration of the different hearing instruments appropriate for your level of hearing loss as well as your preferences for style, color and features.

Rehabilitation and counseling services for hearing loss

We understand that the journey to better hearing does not end after your initial hearing aid fitting. It takes time, practice and experience to adjust to your new hearing aids. We will provide you with resources specifically designed to help you re-acclimate to the sounds around you. Ascent also guarantees your satisfaction, so we will work to help fine-tune your hearing aids until your happy with your fit and better hearing.

Counseling for Tinnitus

Most people describe Tinnitus as “ringing in the ears.” It’s the medical term for the sensation of hearing sound in your ears when no external sound is present. Sadly, there is no cure for Tinnitus, but there are ways to get relief. Our Tinnitus Sound Therapy technology can help by counterbalancing with a soothing sound stimulus.

Hearing aid repair services

We are able to provide repair services for all makes and models of hearing aids.

Hearing aid accessories including premium batteries

We offer premium hearing aid batteries to our patients at discounted prices.

Custom-made hearing protection for musicians and sportsmen

We will take an impression of your ear canal in order to fit you with a customized hearing protection that will provide outstanding noise protection in a variety of recreational and occupational environments

Custom earmolds for hearing aids, iPods, MP3s and personal audio accessories.

We offer a variety of custom-made options for people looking for custom audio and communication solutions – from musicians and music aficionados to specialty options for particular occupations.

Cerumen management (earwax removal)

Patient Reviews

Read a Few of Our Google Reviews

4.3 out of 5 Stars based on 87 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very helpful and very accommodating.

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Barbara Becerra, on Google

Really impressed with the service from Dr Whitten. Was able to get an appointment right away. The office was easy to find. No complaints. :)

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murphy dickason, on Google

I have been a patient for over 3 hears and have gotten two hearing aides from them. The support and exams I have received have been excellent. I damaged one aide and it was repaired in minutes at no cost. I highly recommend you consider them.

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Jeff & Mary Ann X, on Google

I had a wonderful experience w Dr Whitten. I work long hrs at work and I was late for my apt. Dr Whitten stayed late in his office and waited for me. He gave me a thorough ear exam w excellent clean equipments. And explained the different functions of the...

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Margaret Wong, on Google

Maria did a wonderful job for me today. She not only cleaned my hearing aids, but she retrained me on using all of the programs. Then she printed out instructions so that I would remember them. Great visit.

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Donna Jackson, on Google

Very pleasant experience. All hearing aid explained indetail

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James Bogner, on Google

I have had very positive experiences with this organization in both their Stow and Mayfield offices. I couldn't be more pleased with my hearing aid - should have gotten it sooner - and the staff have always been knowledgeable, professional and courteous.

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John, on Google

Patient, pleasant, professional, punctual. All staff have a “patient comes first attitude”. I couldn’t ask for better service.

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suki warden, on Google

Would like to say working with Mary Ann has been a pleasure! Very efficient very kind and understanding! Always called back and good follow up with us! Couldn’t have gotten thru this process of getting a new hearing aid for my husband with out her! Thank you very much

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Karen Figush, on Google

The audiologist, Pete, was very helpful. He changed the small piece that covers the hearing instrument (the part that enters the ear) because he said that the one I had was too small. He was friendly and told me to return with any problems. The receptionist (Lisa?) was very friendly...

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kosmo kramer, on Google

I purchased custom Tunz headphones from Dr Whitten. These things are awesome! The service that was provided was top notch. I’m recommending him to anyone who needs hearing services.

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murphy dickason, on Google

What a pleasant experience going to Reserve Hearing Center. Our need was promptly evaluated and the service was performed quickly and professionally. I would highly recommend this business for all your hearing related needs.

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Robert Schaefer, on Google

always friendly and helpful, with satisfying service

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JON HUNTER, on Google

We have always been very pleased with service and concern we have gotten from Chris.

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Jean Babb, on Google

Awesome experience. Took my mother here before it was Reserve Hearing. I’m so pleased with the new ownership. The updates to the waiting room, and the professional service that is provided from their Audiologist. Would definitely recommend. Keep up the good work.

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murphy dickason, on Google

My mother Julie Kasebier recently purchased a hearing aid through the Reserve Hearing Center in Mayfield Heights, Ohio. The staff there were very patient and kind. They took the necessary time to explain this new medical device to her. She could not be happier with her new hearing aid. She...

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Kyle Gerardi, on Google

My Mom recently passed away and I called to see if her (nearly new) hearing aids could be reprogrammed for a woman at church. The answer was yes, and when we appeared for our appointment, the staff was SO lovely. Not just helpful, but adept. The lady who received Mom's...

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Shari Allwood, on Google

Took my mother to Reserve Hearing Center in Mentor. The service was excellent! The provider was very thorough. Explained the test results in great detail, and gave us recommendations on what type of hearing aid would help with her type of loss. They worked with my mothers insurance, and allowed...

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murphy dickason, on Google

Everything went smooth and pleased to be getting my new rechargable hearing aids.

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David Bolden, on Google

I received excellent care and service from Reserve. Will recommend them.

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Tim Riley, on Google

I've had very good experiences with this organization in both their Stow and Mayfield offices. I couldn't be more pleased with my hearing aid and the staff have always been knowledgeable professional and courteous.

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John, on Google

iiv'e been a patient of both Chris and Dave Witten for over 25 yrs and in my opinion they are the best in the business !!!!

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Carl, on Google

Dr Chris is really great with my 88 year old mother. He is very laid back and very patient. Highly recommend this place!

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Abby E, on Google

Dr Chris is really great with my 88 year old mother. He is very laid back and very patient. Highly recommend this place!

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Abby E, on Google