Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.3 out of 5 stars based on 146 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Completely satisfied with the professional service I received.

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Mark Torma, on Google

I had a wonderful experience w Dr Whitten. I work long hrs at work and I was late for my apt. Dr Whitten stayed late in his office and waited for me. He gave me a thorough ear exam w excellent clean equipments. And explained the different functions of the different parts of the ear. Very professional young man. Very clean pleasant office and staff. Explained the different hearing divices and reason for the wide range of fees. His fees are not expensive also. Very pleasant visit instead of another chore. Learnt a lot.

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Margaret Wong, on Google

Maria did a wonderful job for me today. She not only cleaned my hearing aids, but she retrained me on using all of the programs. Then she printed out instructions so that I would remember them. Great visit.

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Donna Jackson, on Google

Very informal and easygoing visit. All questions and options were discussed and was very impressed with the overall experience with no negatives.

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John Petrolla, on Google

So far working with Christopher the Audiologist in Bedford has been a very good experience, he was very helpful and kind, much better than our meeting with the Audiologist in Middleburgh Hts named Alex who only cared about making money for himself!!

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Bonnie Spiro, on Google

They were so gracious to my 92 year old mother. Extremely patient and kind. I was supported concerning my apprehensive concerning cost and supported in every way. It was a marvelous experience!

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Debbie Hartshorn, on Google

The audiologist, Pete, was very helpful. He changed the small piece that covers the hearing instrument (the part that enters the ear) because he said that the one I had was too small. He was friendly and told me to return with any problems. The receptionist (Lisa?) was very friendly as well. She had helped me on a previous visit when I had a problem pairing the device with my cell phone. The Brookgate office is very convenient for me to get to and I like the employees. The above paragraph was prepared by me after my initial visit. I thought that I had previously posted this review. My visit today was also very good, worthy of 5 stars as well. The only difference on this visit was that I met with Pete Fox only, with no interaction with the receptionist. Very professional and friendly employees at Reserve Hearing!

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kosmo kramer, on Google

AWESOME staff! They Eplained everything step by step and results of my test, and when my earning aids will arrive! Very friendly and polite staff! I'm looking forward to receive my hearing aids. ..

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Mary Beth Alleman, on Google

I purchased custom Tunz headphones from Dr Whitten. These things are awesome! The service that was provided was top notch. I’m recommending him to anyone who needs hearing services.

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murphy dickason, on Google

What a pleasant experience going to Reserve Hearing Center. Our need was promptly evaluated and the service was performed quickly and professionally. I would highly recommend this business for all your hearing related needs.

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Robert Schaefer, on Google

always friendly and helpful, with satisfying service

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JON HUNTER, on Google

We have always been very pleased with service and concern we have gotten from Chris.

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Jean Babb, on Google

Dr. Cindy explains everything about my hearing aid and the receptionist is very helpful

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Teresa Hester, on Google

They did a great job, I’m very happy with the new hearing aids.

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Robert Kinkopf, on Google

The staff at Reserve Hearing are a phenomenal group. From being warmly greeted at the front desk to the service is exceptional. I highly recommend them for all hearing related matters.

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Vel Scott, on Google

Cindy Lanning was very knowledgeable and worked with me to understand my hearing aids. Although I don’t understand why you stopped sending extra domes and wax filters. You previously did and I inquired and the Audiologist said she asked for them but they weren’t sent to her. I am loving my new hearing aids. Thanks for a great hearing instrument.

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Marilyn Hassink, on Google

My Mom recently passed away and I called to see if her (nearly new) hearing aids could be reprogrammed for a woman at church. The answer was yes, and when we appeared for our appointment, the staff was SO lovely. Not just helpful, but adept. The lady who received Mom's hearing aids can now hear everything at church (and home). 5-stars for sure. Hard to find compassionate, wonderful customer service these days, but they provided it!

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Shari Allwood, on Google

Took my mother to Reserve Hearing Center in Mentor. The service was excellent! The provider was very thorough. Explained the test results in great detail, and gave us recommendations on what type of hearing aid would help with her type of loss. They worked with my mothers insurance, and allowed us to demo a pair first, to make sure that the specific model hearing aid was something she could get comfortable with. Did research on the company prior to my appointment, and all positive feedback! I would recommend this company to all my friends and family. Nice job.

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murphy dickason, on Google

Everything went smooth and pleased to be getting my new rechargable hearing aids.

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David Bolden, on Google

I received excellent care and service from Reserve. Will recommend them.

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Tim Riley, on Google

I've had very good experiences with this organization in both their Stow and Mayfield offices. I couldn't be more pleased with my hearing aid and the staff have always been knowledgeable professional and courteous.

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John, on Google

iiv'e been a patient of both Chris and Dave Witten for over 25 yrs and in my opinion they are the best in the business !!!!

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Carl, on Google

Dr Chris is really great with my 88 year old mother. He is very laid back and very patient. Highly recommend this place!

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Abby E, on Google

The initial visit was great. Can’t wait to get the hearing aids. The staff are all nice. Great explanation of the process. I got right in, they schedule to leave room for questions etc. Super experience.

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R. Dabb, on Google

Dr Chris is really great with my 88 year old mother. He is very laid back and very patient. Highly recommend this place!

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Abby E, on Google

The initial visit was great. Can’t wait to get the hearing aids. The staff are all nice. Great explanation of the process. I got right in, they schedule to leave room for questions etc. Super experience.

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R. Dabb, on Google