Patient Reviews

Read a Few of Our Google Reviews

We are rated 4.6 out of 5 stars based on 57 reviews on Google.

Read what some of our patients have to say about our staff and our office!

Very nice office, clean and organized. Dr Whitten is very friendly and helpful.

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Heather McCue, on Google

Really impressed with the service from Dr Whitten. Was able to get an appointment right away. The office was easy to find. No complaints. :)

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murphy dickason, on Google

I have been a patient for over 3 hears and have gotten two hearing aides from them. The support and exams I have received have been excellent. I damaged one aide and it was repaired in minutes at no cost. I highly recommend you consider them.

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Jeff & Mary Ann X, on Google

I had a wonderful experience w Dr Whitten. I work long hrs at work and I was late for my apt. Dr Whitten stayed late in his office and waited for me. He gave me a thorough ear exam w excellent clean equipments. And explained the different functions of the different parts of the ear. Very professional young man. Very clean pleasant office and staff. Explained the different hearing divices and reason for the wide range of fees. His fees are not expensive also. Very pleasant visit instead of another chore. Learnt a lot.

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Margaret Wong, on Google

Maria did a wonderful job for me today. She not only cleaned my hearing aids, but she retrained me on using all of the programs. Then she printed out instructions so that I would remember them. Great visit.

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Donna Jackson, on Google

I'm very happy with the experience I had with Reserve Hearing Center. The receptionist, the audiologist, the people who called me while arranging the appointments, everything has been top notch. I like the way the audiologist took his time with me, and recommended,(after I limited the choice to white or silver), recommended the silver, matching my hair color. He did not push me when I opted for the smaller hearing aid that requires batteries. My ears are sensitive and I didn't want to chance not getting used to the bigger one, although it was not huge at all. The ones I'll get are very nice, very comfortable. I'm very excited about being able to hear clearly and well for the first time in a long time. I highly recommend these people, and this business as they are very nice and very professional.

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Michael Reddaway, on Google

I have had very positive experiences with this organization in both their Stow and Mayfield offices. I couldn't be more pleased with my hearing aid - should have gotten it sooner - and the staff have always been knowledgeable, professional and courteous.

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John, on Google

Would like to say working with Mary Ann has been a pleasure! Very efficient very kind and understanding! Always called back and good follow up with us! Couldn’t have gotten thru this process of getting a new hearing aid for my husband with out her! Thank you very much

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Karen Figush, on Google

I'm very happy with the experience I had with Reserve Hearing Center. The receptionist, the audiologist, the people who called me while arranging the appointments, everything has been top notch. I like the way the audiologist took his time with me, and recommended,(after I limited the choice to white or silver), recommended the silver, matching my hair color. He did not push me when I opted for the smaller hearing aid that requires batteries. My ears are sensitive and I didn't want to chance not getting used to the bigger one, although it was not huge at all. The ones I'll get are very nice, very comfortable. I'm very excited about being able to hear clearly and well for the first time in a long time. I highly recommend these people, and this business as they are very nice and very professional.

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Michael Reddaway, on Google

I have had very positive experiences with this organization in both their Stow and Mayfield offices. I couldn't be more pleased with my hearing aid - should have gotten it sooner - and the staff have always been knowledgeable, professional and courteous.

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John, on Google

Would like to say working with Mary Ann has been a pleasure! Very efficient very kind and understanding! Always called back and good follow up with us! Couldn’t have gotten thru this process of getting a new hearing aid for my husband with out her! Thank you very much

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Karen Figush, on Google

Awesome experience. Took my mother here before it was Reserve Hearing. I’m so pleased with the new ownership. The updates to the waiting room, and the professional service that is provided from their Audiologist. Would definitely recommend. Keep up the good work.

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murphy dickason, on Google

My mother Julie Kasebier recently purchased a hearing aid through the Reserve Hearing Center in Mayfield Heights, Ohio. The staff there were very patient and kind. They took the necessary time to explain this new medical device to her. She could not be happier with her new hearing aid. She wanted to share her story and recommended the Reserve Hearing Center to everyone searching for a facility that will treat you right! Thank you!

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Kyle Gerardi, on Google

Excellent service, friendly and professional staff!

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William Forsythe, on Google

The audiologist was great. He really helped with my hearing aids. Helped me understand how things work with technology. (Thank God)

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Bridget McCabe-Dixon, on Google

My Mom recently passed away and I called to see if her (nearly new) hearing aids could be reprogrammed for a woman at church. The answer was yes, and when we appeared for our appointment, the staff was SO lovely. Not just helpful, but adept. The lady who received Mom's hearing aids can now hear everything at church (and home). 5-stars for sure. Hard to find compassionate, wonderful customer service these days, but they provided it!

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Shari Allwood, on Google

Took my mother to Reserve Hearing Center in Mentor. The service was excellent! The provider was very thorough. Explained the test results in great detail, and gave us recommendations on what type of hearing aid would help with her type of loss. They worked with my mothers insurance, and allowed us to demo a pair first, to make sure that the specific model hearing aid was something she could get comfortable with. Did research on the company prior to my appointment, and all positive feedback! I would recommend this company to all my friends and family. Nice job.

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murphy dickason, on Google

Excellent service, friendly and professional staff!

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William Forsythe, on Google

The audiologist was great. He really helped with my hearing aids. Helped me understand how things work with technology. (Thank God)

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Bridget McCabe-Dixon, on Google

My Mom recently passed away and I called to see if her (nearly new) hearing aids could be reprogrammed for a woman at church. The answer was yes, and when we appeared for our appointment, the staff was SO lovely. Not just helpful, but adept. The lady who received Mom's hearing aids can now hear everything at church (and home). 5-stars for sure. Hard to find compassionate, wonderful customer service these days, but they provided it!

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Shari Allwood, on Google

Took my mother to Reserve Hearing Center in Mentor. The service was excellent! The provider was very thorough. Explained the test results in great detail, and gave us recommendations on what type of hearing aid would help with her type of loss. They worked with my mothers insurance, and allowed us to demo a pair first, to make sure that the specific model hearing aid was something she could get comfortable with. Did research on the company prior to my appointment, and all positive feedback! I would recommend this company to all my friends and family. Nice job.

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murphy dickason, on Google

Excellent service, friendly and professional staff!

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William Forsythe, on Google

The audiologist was great. He really helped with my hearing aids. Helped me understand how things work with technology. (Thank God)

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Bridget McCabe-Dixon, on Google

My Mom recently passed away and I called to see if her (nearly new) hearing aids could be reprogrammed for a woman at church. The answer was yes, and when we appeared for our appointment, the staff was SO lovely. Not just helpful, but adept. The lady who received Mom's hearing aids can now hear everything at church (and home). 5-stars for sure. Hard to find compassionate, wonderful customer service these days, but they provided it!

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Shari Allwood, on Google

Took my mother to Reserve Hearing Center in Mentor. The service was excellent! The provider was very thorough. Explained the test results in great detail, and gave us recommendations on what type of hearing aid would help with her type of loss. They worked with my mothers insurance, and allowed us to demo a pair first, to make sure that the specific model hearing aid was something she could get comfortable with. Did research on the company prior to my appointment, and all positive feedback! I would recommend this company to all my friends and family. Nice job.

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murphy dickason, on Google

Excellent service, friendly and professional staff!

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William Forsythe, on Google

The audiologist was great. He really helped with my hearing aids. Helped me understand how things work with technology. (Thank God)

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Bridget McCabe-Dixon, on Google

My Mom recently passed away and I called to see if her (nearly new) hearing aids could be reprogrammed for a woman at church. The answer was yes, and when we appeared for our appointment, the staff was SO lovely. Not just helpful, but adept. The lady who received Mom's hearing aids can now hear everything at church (and home). 5-stars for sure. Hard to find compassionate, wonderful customer service these days, but they provided it!

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Shari Allwood, on Google

Took my mother to Reserve Hearing Center in Mentor. The service was excellent! The provider was very thorough. Explained the test results in great detail, and gave us recommendations on what type of hearing aid would help with her type of loss. They worked with my mothers insurance, and allowed us to demo a pair first, to make sure that the specific model hearing aid was something she could get comfortable with. Did research on the company prior to my appointment, and all positive feedback! I would recommend this company to all my friends and family. Nice job.

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murphy dickason, on Google