Frequently Asked Questions

How can I recognize hearing problems?

Most of the time hearing problems begin gradually without discomfort or pain. What’s more, family members often learn to adapt to someone’s hearing loss without even realizing they are doing it. Here are some questions to ask yourself to determine whether you have hearing loss.

1. Do I / they often ask people to repeat themselves?
2. Do I / they have trouble following conversations with more than two people?
3. Do I / they have difficulty hearing what is said unless facing the speaker?
4. Do I / they struggle to hear in crowded places like restaurants, malls and meeting rooms?
5. Do I / they have a hard time hearing women or children?
6. Do I / they prefer the TV or radio volume louder than others?
7. Do I / they experience ringing or buzzing in my ears?
8. Does it sound like other people are mumbling or slurring their words?

If you answered yes to several of these questions, chances are you suffer from hearing loss. 

If I think I have a hearing problem, what do I do?

You should make an appointment with a hearing professional like an audiologist, hearing aid specialist or ENT for an evaluation, consultation and hearing test. Many hearing care professionals offer this evaluation at no charge.

What are the most common causes of hearing loss?

There are several causes. The main ones include excessive noise, genetics, birth defects, infections of the head or ear, aging, and reaction to drugs or cancer treatment. Each type of hearing loss has different causes.

Doesn’t hearing loss only affect old people?

Hearing loss can occur at any time, at any age. In fact, most people with hearing loss (65%) are younger than age 65! There are 6 million people in the U.S. ages 18-44 with hearing loss, and around 1.5 million are school age.

Are there different types of hearing loss?

There are three types of hearing loss including: sensorineural hearing loss, conductive hearing loss and mixed hearing loss. Most people lose at least some degree of their hearing as they age, and by the time they reach age 65 and older, one in three people has some type of hearing impairment.

If I think I have a hearing problem, what do I do?

You should make an appointment with a hearing professional like an audiologist, hearing aid specialist or ENT for an evaluation, consultation, and hearing test. Many hearing care professionals offer this evaluation at no charge.

How do hearing aids work?

At their most basic, hearing aids are microphones that convert sound into electrical signals. An amplifier increases the strength of the signal, then a receiver converts it back to sound and channels it into the ear canal through a small tube or earmold. A battery is necessary to power the hearing aid and to enable amplification.

Are there hearing aids for single-sided hearing loss?

Yes, hearing aids are available for those with single-sided hearing loss. The Starkey CROS System delivers solutions for:
– Those who are unable to hear in one ear and have normal hearing in the other ear (CROS)
– Those with little to no hearing in one of their ears, and a hearing loss in their better ear (BiCROS)

Will Hearing Aids be covered by Medicare?

Medicare does not typically cover routine hearing evaluation or hearing aids. Although in some cases, exams ordered by a physician and conducted by a licensed audiologist may be covered by Medicare Part B. Medicare

Advantage Plans may have hearing aid coverage.

Check with your doctor or hearing professional about whether Medicare covers a diagnostic exam. Search your state for Medicare coverage of hearing aids and hearing exams.

Is there an adjustment period to wearing hearing aids?

Yes. Most people need an adjustment period of up to four months before becoming acclimated to — and receiving the full benefit of — wearing their hearing aids. However, you should expect to notice obvious benefits during this trial period. Remember, your hearing professional is there to help. Do not be afraid to call or visit to discuss your concerns.

1. Be realistic.
Remember that your hearing loss has been gradual; over the years you have lost the ability to hear certain sounds in the speech spectrum and normal sounds of the environment, such as traffic and wind noise, the hum of machinery and other background noises.

2. Practice.
When you begin to wear hearing aids, these sounds will be restored but your brain will need practice and reeducation in order to selectively focus on and filter sounds. Some sounds may even startle you at first. Know that your brain will acclimate to these sounds again over time.

3. Be patient.
It takes time to adapt to hearing aids. Wear them as much as possible at first to become more skilled at recognizing sound direction and to learn which hearing aid settings work best for you in different situations.

4. Rest.
The adjustment period may be tiresome. It’s a lot like retraining a muscle that hasn’t been used in a while. But the benefits will be worth it after you’ve made the adjustment.

Patient Reviews

Read a Few of Our Google Reviews

4.5 out of 5 Stars based on 251 Reviews on Google.

Read what some of our patients have to say about our staff and our office!

I have been a patient for over 3 hears and have gotten two hearing aides from them. The support and exams I have received have been excellent. I highly recommend you consider them.

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Jeff & Mary Ann X, on Google

Very informal and easygoing visit. All questions and options were discussed and was very impressed with the overall experience with no negatives.

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John Petrolla, on Google

Enjoyed my 1st time w/Chris! Professional, knowledgeable & very pleasant!

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d MooreWalker, on Google

So far working with Christopher the Audiologist in Bedford has been a very good experience, he was very helpful and kind, much better than our meeting with the Audiologist in Middleburgh Hts named Alex who only cared about making money for himself!!

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Bonnie Spiro, on Google

The audiologist, Pete, was very helpful. He changed the small piece that covers the hearing instrument (the part that enters the ear) because he said that the one I had was too small. He was friendly and told me to return with any problems. The receptionist (Lisa?) was very friendly...

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kosmo kramer, on Google

Experience a swift, amiable, and spotless environment at our reserve hearing center. The owner's dedication to his business, staff, and patients is palpable.

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Rayshaunda Jackson, on Google

AWESOME staff! They Eplained everything step by step and results of my test, and when my earning aids will arrive! Very friendly and polite staff! I'm looking forward to receive my hearing aids. .. I've received my hearing aids! Brittany & Mr. Fox are AMAZING! They both are very polite,...

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Mary Beth Alleman, on Google

It is a very positive atmosphere. I appreciate the help the doctor gave me. He made sure I understood all aspects of my hearing aids. Doctor Frank "Pete" Fox was patience, kind and very knowledgeable.

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Kelly Schaar, on Google

I purchased custom Tunz headphones from Dr Whitten. These things are awesome! The service that was provided was top notch. I’m recommending him to anyone who needs hearing services.

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murphy, on Google

What a pleasant experience going to Reserve Hearing Center. Our need was promptly evaluated and the service was performed quickly and professionally. I would highly recommend this business for all your hearing related needs.

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Robert Schaefer, on Google

We have always been very pleased with service and concern we have gotten from Chris.

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Jean Babb, on Google

Patient for approximately three years. Always receive great service which meets my expectations. I'm giving a 4 star rating since it is extremely difficult to receive a call back, voice mail is often full. Recently having problem with one hearing aide not functioning, my original appointment which was schedule 30...

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Linda Alexander, on Google

I recently had a follow-up visit at the new Mayfield Village location.  Unfortunately, Cindy was not back in the office yet.  I feel like I did not receive the same attentive, quality service that she provides.  She's really good and normally checks my ears and cleans out wax as needed...

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Carol S, on Google

I am grateful for Reserve Hearing Center and especially for Dr Christopher Whitten. A year ago hearing aids were intimidating to me but with Dr Whitten’s patience, knowledge and clear instruction, I was able to hear! Dr Whitten is caring and takes pride to help those with hearing loss. He...

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Marlene Ashcraft, on Google

Had problem with being notified they had moved from old location. Had appointment and seemed to not have it on file. Drove long distance for appointment to learn didn't. Finally got hold of main office in Strongsville. Told to go to new location. They made special arrangements and I was...

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William Tucker, on Google

Reserve Hearing has been the best hearing Center that I've ever been to. The they accept my insurance, the cost is reasonable, they're very friendly and Chris the owner and his staff really care about your needs. I would highly recommend them.

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Mary C, on Google

Went in to pick up my Mom's new hearing aids & wound up getting MY ears checked. I got the thorough exam & I ordered a pair for myself. Chris, the owner, is great. So patient, kind & professional, I'm so glad I've found him & Reserve Hearing Center!!

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Laura Michaels, on Google

The audiologist was great. He really helped with my hearing aids. Helped me understand how things work with technology. (Thank God)

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Bridget McCabe-Dixon, on Google

I received excellent care and service from Reserve. Will recommend them.

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Tim Riley, on Google

My Mom recently passed away and I called to see if her (nearly new) hearing aids could be reprogrammed for a woman at church. The answer was yes, and when we appeared for our appointment, the staff was SO lovely. Not just helpful, but adept. The lady who received Mom's...

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Shari Allwood, on Google

Took my mother to Reserve Hearing Center in Mentor. The service was excellent! The provider was very thorough. Explained the test results in great detail, and gave us recommendations on what type of hearing aid would help with her type of loss. They worked with my mothers insurance, and allowed...

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murphy, on Google

They were alittle slow in beginning but they have been very helpful and I am completely satisfied with my new hearing aids

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Roger Minnick, on Google

Chris was very nice. He showed me and gave me the instructions to use my hearing aids. So now comes the big test! Thank yoy

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Marianne Peck, on Google

I was wary on bringing a patient here but was extremely surprised when we were met with nothing but patience and kindness! Everyone there is friendly and helped us within a timely manner. All questions we had were answered and he was seen by Dr. Whitten. Amazing provider and I...

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Haley Schjenken, on Google

I really appreciate that what you advertised is what you offered. A free hearing test, cleaned my existing hearing aids and shared with me options for new hearing aids. Thank you so much, I will return when I do need new hearing aids. Melanie

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Melanie Matweyou, on Google