Patient Reviews

I have been a patient for over 8 hears and have gotten 6 hearing aides from them. The support and exams I have received have been excellent. I highly recommend you consider them.

It was a great experience. He was very knowledgeable. Explained everything to me. Looking forward to the hearing aid.

Christopher Whitten is efficient and professional he was patient with my elderly mother when showing her how to put on and take care of her new hearing aids.

Took our mom here thinking her hearing aids no longer worked. Christopher cleaned them and they worked very well. He did some diagnostics and explained everything. He was personable, knowledgeable, and we ordered rechargeable hearing aids for mom which he recommended at no extra cost (insurance covered). The whole experience far exceeded our expectations! Recommend highly!

Vanessa has been working with me and has shown patience in trying to get the correct brand, the correct fit and the proper settings.

Vanessa is wonderful.... Helped me pick the proper hearing aids and made sure they were comfortable. My hearing is so much better and I'm a lot happier.

Ì recently went to Reserve Hearing Center for my one month check to see how I was doing with my Hearing aides. Dr Vanessa ask about my experiences and actually was able to make some adjustments to make the experience even better. This place is great!!!.

Very friendly front desk receptionist. The audiologist Vanessa was friendly and efficient. Told me about the issues and procedures. Fast service and solved my issue where there is a small piece of soap in my ear tunnel. She also cleared my other ear’s dirt. Which was a bonus. Finally she cleaned and change my wax guard. What great service! Thanks Chris Whitten for a great company and great service. And the price is so reasonably you can’t believe! I will recommend Reserve Hearing to anyone with a 5 STAR RATING! A big thank you!!!

Dr Whitten is spectacular, I needed a hearing exam done right away for school it was extremely last minute and he got me in right away. Great Doctor I would recommend a friend in a heartbeat!

I purchased custom Tunz headphones from Dr Whitten. These things are awesome! The service that was provided was top notch. I’m recommending him to anyone who needs hearing services.

What a pleasant experience going to Reserve Hearing Center. Our need was promptly evaluated and the service was performed quickly and professionally. I would highly recommend this business for all your hearing related needs.

Patient for approximately three years. Always receive great service which meets my expectations. I'm giving a 4 star rating since it is extremely difficult to receive a call back, voice mail is often full. Recently having problem with one hearing aide not functioning, my original appointment which was schedule 30 days prior for cleaning got lost in cyber space; therefore had to reschedule and wait an additional week to be seen at a different location. During the interim I am functioning at 50% . totally dissatisfied

Reserve Hearing has been the best hearing Center that I've ever been to. The they accept my insurance, the cost is reasonable, they're very friendly and Chris the owner and his staff really care about your needs. I would highly recommend them.

They did a perfect job getting my new hearing aids. They listened to what i wanted and did a great job! The office is beautifil as well.

Went in to pick up my Mom's new hearing aids & wound up getting MY ears checked. I got the thorough exam & I ordered a pair for myself. Chris, the owner, is great. So patient, kind & professional, I'm so glad I've found him & Reserve Hearing Center!!

The staff at Reserve Hearing are a phenomenal group. From being warmly greeted at the front desk to the service is exceptional. I highly recommend them for all hearing related matters. Samantha is "THE BEST". Thank you Christopher for always being available.

The audiologist was great. He really helped with my hearing aids. Helped me understand how things work with technology. (Thank God)

My Mom recently passed away and I called to see if her (nearly new) hearing aids could be reprogrammed for a woman at church. The answer was yes, and when we appeared for our appointment, the staff was SO lovely. Not just helpful, but adept. The lady who received Mom's hearing aids can now hear everything at church (and home). 5-stars for sure. Hard to find compassionate, wonderful customer service these days, but they provided it!

Took my mother to Reserve Hearing Center in Mentor. The service was excellent! The provider was very thorough. Explained the test results in great detail, and gave us recommendations on what type of hearing aid would help with her type of loss. They worked with my mothers insurance, and allowed us to demo a pair first, to make sure that the specific model hearing aid was something she could get comfortable with. Did research on the company prior to my appointment, and all positive feedback! I would recommend this company to all my friends and family. Nice job.

I highly recommend the Mentor location. They accommodate my Father in law, even though he was not a regular customer. This was a a great blessing as at the time he was going through a difficult time. Thank you

What I am walking away with is the customer service was wonderful. I am so happy. They did more than I thought possible.

I highly recommend Reserve Hearing Center! I went to the Stow office. It was easy to find, the staff was kind and very professional! Have recommend them to my friends!

You all made our day!!! Everyone we met and worked with were attentive, kind and certainly knew their stuff. Being present to watch up close how much this all meant to my 92yr mom was incredible!! She walked in so frustrated with her ability to hear and left overjoyed and grateful. Thank you from our whole family!!

Anyone who has not visited reserve hearing center to check on your hearing, I highly recommend it. Knowledgeable, friendly, courteous, people who treat you like you’re part of the family. My name is Mike Z and I will again come to this organization. next time I am in need of a hearing check up.👍

Great experience! Staff is very helpful and friendly. I got my first pair of hearing aids 3 years ago and the experience was the same as this time. Chris the audiologist is very knowledgeable and always takes his time to make sure he explains everything. Spends a lot of time when you go back to get your hearing aids. Making sure they work well and you are able to work them and the phone app! Can’t wait till my new pair comes in!!!! I wouldn’t go anywhere else and would recommend this business to everyone!

Dr Chris is really great with my 88 year old mother. He is very laid back and very patient. Highly recommend this place!

The initial visit was great. Can’t wait to get the hearing aids. The staff are all nice. Great explanation of the process. I got right in, they schedule to leave room for questions etc. Super experience.

Wonderful experience at this location. Brittany at the front desk was so patient with me and answered all of my questions. Very friendly staff and Miss Vanessa made my first experience positive. I look forward to going back and would highly recommend to anyone in need of hearing aids.

Dr Chris is really great with my 88 year old mother. He is very laid back and very patient. Highly recommend this place!

The initial visit was great. Can’t wait to get the hearing aids. The staff are all nice. Great explanation of the process. I got right in, they schedule to leave room for questions etc. Super experience.

Wonderful experience at this location. Brittany at the front desk was so patient with me and answered all of my questions. Very friendly staff and Miss Vanessa made my first experience positive. I look forward to going back and would highly recommend to anyone in need of hearing aids.