Patient Reviews

So far working with Christopher the Audiologist in Bedford has been a very good experience, he was very helpful and kind, much better than our meeting with the Audiologist in Middleburgh Hts named Alex who only cared about making money for himself!!

Christopher Whitten is efficient and professional he was patient with my elderly mother when showing her how to put on and take care of her new hearing aids.

Took our mom here thinking her hearing aids no longer worked. Christopher cleaned them and they worked very well. He did some diagnostics and explained everything. He was personable, knowledgeable, and we ordered rechargeable hearing aids for mom which he recommended at no extra cost (insurance covered). The whole experience far exceeded our expectations! Recommend highly!

It is a very positive atmosphere. I appreciate the help the doctor gave me. He made sure I understood all aspects of my hearing aids. Doctor Frank "Pete" Fox was patience, kind and very knowledgeable.

Ì recently went to Reserve Hearing Center for my one month check to see how I was doing with my Hearing aides. Dr Vanessa ask about my experiences and actually was able to make some adjustments to make the experience even better. This place is great!!!.

They are great people. Always kind and take time with customers 😉. And good setting up your appointments. They are Great 👍.

Very friendly front desk receptionist. The audiologist Vanessa was friendly and efficient. Told me about the issues and procedures. Fast service and solved my issue where there is a small piece of soap in my ear tunnel. She also cleared my other ear’s dirt. Which was a bonus. Finally she cleaned and change my wax guard. What great service! Thanks Chris Whitten for a great company and great service. And the price is so reasonably you can’t believe! I will recommend Reserve Hearing to anyone with a 5 STAR RATING! A big thank you!!!

Dr Whitten is spectacular, I needed a hearing exam done right away for school it was extremely last minute and he got me in right away. Great Doctor I would recommend a friend in a heartbeat!

I purchased custom Tunz headphones from Dr Whitten. These things are awesome! The service that was provided was top notch. I’m recommending him to anyone who needs hearing services.

What a pleasant experience going to Reserve Hearing Center. Our need was promptly evaluated and the service was performed quickly and professionally. I would highly recommend this business for all your hearing related needs.

Patient for approximately three years. Always receive great service which meets my expectations. I'm giving a 4 star rating since it is extremely difficult to receive a call back, voice mail is often full. Recently having problem with one hearing aide not functioning, my original appointment which was schedule 30 days prior for cleaning got lost in cyber space; therefore had to reschedule and wait an additional week to be seen at a different location. During the interim I am functioning at 50% . totally dissatisfied

Very very professional and made model comfortable. Answered my questions and made sure I was satisfied with the hearing aids.

I was very happy with the professionalism and knowledge of the audiologist. She really knows 'her stuff'. My hearing aides are perfect. Very pleased with entire experience.

I didn't have to wait at all, very nice receptionist, Dr. was amazing and very helpful. I'm so go lead I found this place for my hearing aids💙recommend Reserve Hearing to anyone who needs hearing aids💛

Today, July 1, 2025, we had a perfect experience with Cindy the audiologist. She was patient, attentive, informative and even funny as she helped repair a pair of older hearing aides and help my dad with a new purchase of hearing aides. He has a profound hearing loss from his work in a machine shop in his younger years, so it was a little more work. Here’s a picture of her cleaning my dad’s hearing aide. I am thankful to her for such a great experience and I would absolutely recommend Reserve Hearing Center in Mayfield Heights.

Very friendly. Very professional. Makes your visit stress free. I would recommend them to everyone who needs help with their hearin5.

Anyone who has not visited reserve hearing center to check on your hearing, I highly recommend it. Knowledgeable, friendly, courteous, people who treat you like you’re part of the family. My name is Mike Z and I will again come to this organization. next time I am in need of a hearing check up.👍

Great experience! Staff is very helpful and friendly. I got my first pair of hearing aids 3 years ago and the experience was the same as this time. Chris the audiologist is very knowledgeable and always takes his time to make sure he explains everything. Spends a lot of time when you go back to get your hearing aids. Making sure they work well and you are able to work them and the phone app! Can’t wait till my new pair comes in!!!! I wouldn’t go anywhere else and would recommend this business to everyone!

Everyone was friendly, professional. The appointment was informative, including getting my ears cleaned, which helps. The support staff did a very good job cleaning and installing my aids. The new earpieces work much better than the ones I was using.

Was referred to this office by my insurance and honestly didn't like the fact that I couldn't choose my audiologist. I couldn't have been more pleased with my first visit! The minute we walked in the door everyone made us feel welcome. Chris was phenomenal, honest, straight-forward, witty and knowledgeable. Cannot wait to get my hearing aids!!

Dr Chris is really great with my 88 year old mother. He is very laid back and very patient. Highly recommend this place!

The initial visit was great. Can’t wait to get the hearing aids. The staff are all nice. Great explanation of the process. I got right in, they schedule to leave room for questions etc. Super experience.

Wonderful experience at this location. Brittany at the front desk was so patient with me and answered all of my questions. Very friendly staff and Miss Vanessa made my first experience positive. I look forward to going back and would highly recommend to anyone in need of hearing aids.

Dr Chris is really great with my 88 year old mother. He is very laid back and very patient. Highly recommend this place!

The initial visit was great. Can’t wait to get the hearing aids. The staff are all nice. Great explanation of the process. I got right in, they schedule to leave room for questions etc. Super experience.

Wonderful experience at this location. Brittany at the front desk was so patient with me and answered all of my questions. Very friendly staff and Miss Vanessa made my first experience positive. I look forward to going back and would highly recommend to anyone in need of hearing aids.